Refund Policy

Last Modified: July 15, 2024

I, Vitor Junior, am committed to providing high-quality gaming experiences. This Refund Policy outlines my stance on refunds for purchases made within my Services. By using my Services and making any purchases, you agree to this Refund Policy.

Table of Contents

• I. No Refund Policy
• II. Rationale for No Refund Policy
• III. Exceptional Circumstances
• IV. Virtual Content and Currency
• V. Subscriptions and Recurring Payments
• VI. Fraudulent Activity
• VII. Customer Support
• VIII. Policy Updates
• IX. Contact Me

I. No Refund Policy

I maintain a strict no refund policy for all purchases made within my Services. This includes, but is not limited to:

• In-game purchases
• Virtual currency
• Downloadable content (DLC)
• Season passes
• Subscription fees
• Premium accounts or services

All sales are final. Once a purchase is made, I do not offer refunds for any reason, including but not limited to, dissatisfaction with the product, accidental purchases, or changes of mind.

II. Rationale for No Refund Policy

My no refund policy is in place for several reasons:

• To maintain the integrity of my in-game economies
• To prevent abuse of my systems
• To ensure fairness among all players
• To allocate my resources towards improving and maintaining my services rather than processing refunds
• To encourage careful consideration before making purchases

I believe this policy is the most equitable approach for all my players and allows me to focus on delivering the best possible gaming experience.

III. Exceptional Circumstances

While I maintain a strict no refund policy, I acknowledge that there may be rare, exceptional circumstances where a refund might be considered. These circumstances are evaluated on a case-by-case basis and may include:

• Unauthorized purchases due to account hacking (with proper documentation and verification)
• Severe technical issues that render the purchased content completely unusable (as verified by my technical team)
• Instances where local law mandates refunds and this policy is not enforceable

Please note that even in these circumstances, refunds are not guaranteed and are subject to thorough investigation and approval by me.

IV. Virtual Content and Currency

All virtual content and currency purchased or acquired through my Services are non-refundable and non-transferable. This includes:

• Character skins
• Weapons or equipment
• In-game currency
• Loot boxes or similar randomized content
• Battle passes or similar progression systems

Once virtual content or currency is added to your account, it cannot be returned, exchanged, or refunded for real money or other virtual items.

V. Subscriptions and Recurring Payments

For any subscription-based services I offer:

• Subscriptions are non-refundable for the current billing period
• You may cancel your subscription at any time, but you will continue to have access to the subscription benefits until the end of your current billing period
• No partial refunds will be issued for unused subscription time

It is your responsibility to cancel subscriptions before they renew if you no longer wish to maintain the subscription.

VI. Fraudulent Activity

I take fraudulent activity seriously. If I suspect that a purchase or refund request is fraudulent:

• I reserve the right to refuse the refund request
• I may suspend or terminate the account associated with the fraudulent activity
• I may report the activity to appropriate authorities

Attempting to circumvent this refund policy through chargebacks or other means may result in account suspension or termination.

VII. Customer Support

While I do not offer refunds, I am available to assist with any issues you may encounter with your purchases or my Services. If you experience any problems, please contact me before attempting any chargebacks or payment disputes.

VIII. Policy Updates

I reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on my website. Your continued use of my Services after any changes to this policy constitutes your acceptance of such changes.

IX. Contact Me

If you have any questions about this Refund Policy or need to contact me regarding a purchase, please reach out to me at:

Email: [email protected]

Vitor Junior
Rua Alzira Brandao 128
Rio de Janeiro
20550035
Brazil

Please note that contacting me does not guarantee a refund or exception to this policy.